Terms and Conditions

The following are the terms and conditions of trading with DMComponents ("Supplier") for the supply of Supplier’s goods ("Goods") to any third party ("Buyer").

1. Orders

1.1 The Buyer may make an order for Goods from the Supplier by using the secure on-line order form on the Supplier’s web site or by sending a FAX order or by means of a postal or telephone order.

1.2 The Buyer shall be responsible for ensuring the accuracy of the order. By placing an order for the Goods the Buyer shall be deemed to have accepted these conditions of business.


2. Contract Foundation and Specifications

2.1 No Contract will subsist between the Supplier and Buyer for the sale of any Goods unless and until the Supplier accepts the order by sending an e-mail confirming that the order has been accepted and processed. This Order Acceptance e-mail will be sent subsequent to an Order Confirmation e-mail that is automatically sent by the web site when a Buyer sends an order to the Supplier using the secure web site order page.

2.2 Should Goods ordered be temporarily unavailable the Buyer shall be notified of the delay in delivery and given the option to cancel the order. If the Buyer does not cancel the Order, the Buyer shall be deemed to have accepted the new delivery date.

3. Price

3.1 Prices quoted on the Supplier web-site are shown excluding VAT. For exports to non-EC countries invoices will be free of VAT (Value Added Tax). EC customers who are registered for VAT in their own country can obtain Goods VAT free by providing the Supplier with a company purchase order which clearly states their VAT number and registered company address at the top. Buyers must Email the purchase order to the Suppliers office at sales@dmcomponents.co.uk

4. Payment

4.1 Payment for the Goods is always subject to clearance prior to the Supplier dispatching any Goods.


5. Delivery & Returns

5.1 Delivery of the Goods shall be made within 2-3 working days of the Supplier’s acceptance of the Order unless an extended delivery date is agreed between the two parties. Delivery of the Goods shall be affected by the Supplier delivering the Goods to the Buyer’s delivery address as notified on the Buyer’s order. If pursuant to this clause 5.1, the parties cannot agree an extended delivery date, the Supplier shall be entitled to cancel the order and will refund the full purchase price (if already paid).

5.2 Subject to clause 5.1 any dates quoted for delivery of the Goods are approximate. The Supplier shall not be liable for any delay in delivery of the Goods and time shall not be of the essence in these Terms and Conditions.

5.3 UK Delivery and carriage is normally by APC Couriers, Royal Mail 1
st Class Recorded Delivery or Special Delivery by 1 pm. It is the Buyer’s responsibility to check the carriage cost before placing its order. Carriage charges are additional to the price of the Goods listed and are quoted on the Shipping Info page of the web site excluding VAT.

5.4 The Buyer shall report to the Supplier, any damage to the Goods during transit to the Buyer within 2 working days of delivery. This does not affect your statutory rights as a consumer.

5.5 If you are contracting as a consumer, you may cancel your Contract with us at any time within 7 working days, beginning on the day after you receive the Product(s). In order to cancel your Contract, you must notify us in writing within the 7 day Cooling-Off Period and then return the Product(s) immediately. Notification of return of your Products via the online procedure will not constitute notification of cancellation of your order for the purposes of your statutory rights to cancel the Contract. Please note that in order to cancel your Contract, you must return all the Products that were covered by the order. 

5.6 If you have had a change of heart you must return the item(s) to Technisol unused and in its original condition and packaging within 7 days for a refund, excluding delivery costs.. Each returned product must include all parts, accessories, instructions and packaging, etc. Please note that if security seals are broken or if blister packaging has been opened then the product is not in its original condition.

6. Warranty Returns

6.1 The Supplier offers a 12-month warranty on all Goods, subject to the Goods being returned to the Supplier for evaluation of any warranty claim. The Supplier must receive notification of any such warranty return from the Buyer before any such Goods are returned to the Supplier. In all circumstances, the Buyer will pay the initial carriage costs to return the Goods to the Supplier. The Supplier shall be entitled to repair or replace any such returned Goods found to be defective under the terms of the warranty free of charge to the Buyer.

7. General

7.1 The Supplier shall not be under any liability for any failure to perform any of its obligations hereunder due to Force Majeure. Following notification by the Supplier to the Buyer of such cause, the Supplier shall be allowed a reasonable extension of time for the performance of its obligations. For the purposes of this clause 7.1 "Force Majeure" means fire, explosion, flood, lightning, Act of God, act of terrorism, war, rebellion, right, sabotage or official strike or similar official labour dispute or events or circumstances outside the reasonable control of the Supplier.

7.2 If any provision of these Terms and Conditions is declared by any judicial or any other competent authority to be void, voidable, illegal or otherwise unenforceable or indications to that effect are received by either party from any competent authority then that provision shall be limited or eliminated to the minimum extent necessary so these Terms and Conditions shall otherwise remain in full force and effect and enforceable.

7.3 These Terms and Conditions supersede any prior agreement between the parties whether written or oral under such prior agreements.

7.4 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and the English Courts shall have non-exclusive jurisdiction to decide any dispute concerning these Terms and Conditions or the subject matter of these Terms and Conditions.

7.5 No waiver by Supplier of any breach of these Terms and Conditions by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provisions.